Francis, H. & Baum, T (2018) HR transformation within the hotel industry: building capacity for change, Worldwide Hospitality and Tourism Themes, Vol 10 No 1. This study aims to identify recent trends in the strategic repositioning of the human resources (HR) function within the hotel industry, and to explore challenges facing HR professionals as they engage in strategies to develop talent and organisational capability, while adjusting to the shifting boundaries of the HR function. Comment on the contradictions and tensions in shifting the focus of the HR function from operational to strategic management of talent. As part of your response specifically discuss four practice implications in the areas of continuous professional development, within the context of building HR and line manager skills in dialogue, project management and the use of new technology, talent data and analytics.
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