You are the human services administrator for an agency and Shana is a human services professional in your agency.

You are the human services administrator for an agency and Shana is a human services professional in your agency. She is working with a client who was initially diagnosed with mild depression after separating from her fiancé. As Shana’s work proceeds, she realizes that her client is beginning to recover memories from a past trauma. While Shana is competent with treating depression and has worked in cases with trauma-related symptoms in the past, she has no experience treating the type of trauma identified by her client.
What would Shana do in this situation if she were a licensed professional counselor in a rural area where she was the only helping professional?
What would Shana’s response as a licensed counselor be? Would it be similar to or different from the way she would handle the same situation if she were a social worker or a psychologist in the agency?
In your responses, consider the following:
There are no other psychologists, counselors, social workers, or psychiatrists within a hundred-mile radius.
Shana’s client has limited means of transportation.
Shana has no formal training in treating the type of trauma her client is experiencing.
Shana is a member of a professional organization, such as American Psychological Association (APA), National Association of Social Workers (NASW), or American Counseling Association (ACA).