Use your Operations Management text to read Chapter 11, “Resource Planning,” pages 437–482.
Use the Internet to read McCrea’s 2013 article, “Supply Chain and Logistics Technology: ERP vs. Best-of-Breed,” from Logistics Management.
Use the Capella library to complete the following:
Organizations have evolved from single channel to multichannel to omni-channel distribution. Review practitioner and academic sources on the changing world of distribution channels. What business and economic factors have driven this change? What are some of the complexity factors that supply chain managers have to deal with when changing to omni-channel distribution?
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