Read the Case Study 8-2(pg. 204), Balanced Scorecards in BIOCO. Answer the following questions:
· What benefits has BIOCO realized from its use of balanced scorecards?
· Do you think the BIDCO Way was useful in helping the IT department align its goals with that of the company? Why or why not?
· Do you think the BIDCO approach could be implemented successfully in large companies? Why or why not? If so, what, if any, adjustments need to be made?
· BIDCO recently was sold and now has a new CEO. Do you think the BIDCI way will be as successful under the new CEO? Why or why not?
Read the Case Study 9-1(pg. 220), IT Governance at Toyota. Answer the following questions:
· Describe the advantages and disadvantages of TMS’s move to a “hybrid” decentralized IS structure?
· How did the new structure change decision rights? How did it change accountability for IT project success?
· Why, in your opinion, would business executives shy away from the new approval process?
· In your opinion, will Cooper’s demand that each project be backed by an executive, solve the problem? Explain.
· Which leadership competency is the most valuable to have in order to take on this level of transformational change?
Your answers are expected to be in meaningful paragraphs composed of well-formatted sentences with appropriate flow. Bulleted or numbered lists will not be accepted. Be sure to restate the question in your answers to make sure you cover all of the material requested. Make sure you complete the student feedback section as well.
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