Intro to Management (Course Code: 44453)
Quiz 2
1.

 
 
The opportunities for mass production created by the industrial revolution spawned intense and systematic thought about management problems and issues.
 
True
 
False
2.

 
Adam Smith introduced the scientific management approach in response to the failure of systematic management to bring about widespread production efficiency.
 
True
 
False
3.

 
 
Peter Drucker, a respected management guru, was the first person to discuss “management by objective” (MBO), by which a manager should be self-driven to accomplish key goals that link to organizational success.
 
True
 
False
4.
 
 
_____ introduced the scientific management approach that advocated the application of scientific methods to analyze work and to determine how to complete production tasks efficiently.
 
Henry L. Gantt
 
Max Weber
 
Frederick Taylor
 
Lillian M. Gilbreth
 
Henri Fayol
5.
 
 
Who contributed two key principles—the notion that managers desire flexibility and the differences between motivating groups and individuals—to administrative management?
 
Henri Fayol
 
Chester Barnard
 
Frederick Taylor
 
Lillian Gilbreth
 
Mary Parker Follett
6.
 
 
Abraham Maslow suggested that the most basic human need(s) is/are the:
 
need for esteem.
 
physical needs.
 
need for love and belonging.
 
safety needs.
 
need for personal fulfillment.
7.
 
 
In the context of classical approaches to management, the _____ approach was a significant step in the development of management thought because it prompted managers and researchers to consider the psychological and social factors that influence performance.
 
human relations
 
scientific management
 
administrative management
 
systematic management
 
bureaucratic
8.
 
 
McGregor advocated a _____, suggesting that managers who encourage participation and allow opportunities for individual challenge and initiative would achieve superior performance.
 
contingency perspective
 
bureaucratic approach
 
Theory X perspective
 
Theory Y perspective
 
human relations approach
9.
 
 
The ex-CEO of General Electric, _____, is widely viewed as having mastered “all of the critical aspects of leadership: people, process, strategy and structure.”
 
Jim Collins
 
Gary Hamel
 
Peter Drucker
 
Jack Welch
 
Peter Senge
10.
 
 
In his book the Seven Habits of Highly Effective People: Powerful Lessons in Personal Change, Stephen Covey:
 
urged U.S. firms to fight their competition by refocusing their business strategies on several drivers of success: people, customers, values, culture, action, and an entrepreneurial spirit.
 
analyzed 1,435 companies to understand why some companies reach high levels of sustained performance while other companies fail to reach greatness.
 
focused on the strategic and organizational challenges confronting managers in multinational corporations.
 
discussed how a leader’s success hinges on balancing between personal and professional effectiveness.
 
discussed “management by objective” (MBO), by which a manager should be self-driven to accomplish key goals that link to organizational success.