The aim of this unit is to enable learners to gain insight into the ways that health and social care services empower users with specific needs to access the services they need easily.
On successful completion of this unit a learner will:
1 Understand perceptions of health, disability, illness and behaviour
2 Understand how health and social care services and systems support individuals with specific needs
3 Understand approaches and intervention strategies that support individuals with specific needs
4 Understand strategies for coping with challenging behaviours associated with specific needs.
Unit content
1 Understand perceptions of health, disability, illness and behaviour
Concepts: normality, images, models, definitions, language and terminology Perceptions: labels, stigma, discrimination, oppression, rights Attitudes over time: historical perspectives, social and political developments, medical and technological advances
Legislation and social policy: reflects changes in attitude, modifies attitudes and practices,
inclusion, policies, community care initiatives; recent and emerging change; relevant acts eg Human Rights Act 1998, Carers (Equal Opportunities) Act 2004, Disability Discrimination Act 2005, The Mental Health Act 2007, The Health and Social Care Act 2008, The Children Act 2004: Every Child Matters; relevant policies eg Putting People First 2007, Our Health, Our Care, Our Say 2006
2 Understand how health and social care services and systems support individuals
with specific needs
Care needs: physical, social, emotional, language, intellectual, sexual, spiritual
Organizations and systems: statutory, not-for-profit, voluntary; self-help, formal, informal care Services: health, social care; day, residential; education, recreation, transport; access eg geographical, physical, financial
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3 Understand approaches and intervention strategies that support individuals with
specific needs
Approaches and interventions: self-help, direct action, partnerships, evidence-based
practice, advocacy, guardianship, autonomy and empowerment, risk management; medical,
technological, therapeutic products, lifestyle choices and therapies Potential tensions: rights versus protection of self and others; alleviation of needs versus remedial therapy; risk versus autonomy and independence; choices and preferences; service dilemmas and policies eg cost benefit analyses, priorities Emerging developments: medical and technological advances, changes to legislation and policy, local, national and international perspectives
4 Understand strategies for coping with challenging behaviours associated with
specific needs
Challenging behaviours: learning disabilities, physical disabilities, ill health (physical and
mental), physical impairment, acquired brain injury, drugs and alcohol
Methods of working: communication, setting clear boundaries/targets, time out, rewards and sanctions, medication Organizational implications: legal framework, professional standards, codes of practice, policies and procedures
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