I need it after 20 hours

I need A+

answer the questions below about the case study 

I attached the case 

it is for operation management class

I need it about 3 pages

THE SLADE PLATING DEPARTMENT

If you were Ralph Porter; would you ‘blow the lid off’ the ‘punch out system’?  Why/Not?

Use the STS model and worksheet to ‘map’ and analyze the behavior of the individuals and small groups of workers in the Plating Room.  What is happening?  Why do they behave as they do?  What are the ‘observed’ types and ‘patterns’ of behaviors?  What are the underlying ‘causes’ of these behaviors?  What are the formal and informal ‘rules’ (‘norms’) that the individuals and small groups follow?  Why do some individuals ‘join’ groups while others don’t?  What do they get out of group membership?  What do they give? 

What is the impact of the production process, technology and layout on the behaviors of individuals and groups?

 What are the ‘5R’s    (Rules/Relationships/Responsibilities/Resources/Rewards – formal and informal) at Slade? Are there ‘formal’ vs. ‘informal’ ‘R’s’ at Slade? How do they differ?  What is the ‘culture’ of the Slade Company as a whole?  Of the Plating Room?  Of the Sarto Group? Are they different?  If so, WHY? What are the ‘personalities’ of the individuals?  How do personality and culture interact?

Is the behavior pattern of the ‘Sarto Group’ good or bad for the firm?  Why?  What are the ‘results’ of their behaviors? What is their impact on the profitability of the Slade Company? How does the ‘Sarto Group’ impact the behavior of other individuals and groups?  (How) should Ralph Porter try to change it?  What might be the results of such an effort?  Be predictive!!  Recommend a course of action to R.P. 

Finally, consider the ethical issues.  What are they?  Would you want to work in the Sarto Group?  The Slade Company?  As a Manager?  As an Owner?  Why/Not?  Have you had any personal experiences similar to the organization and behavior of the Slade Plating Room?

What, if any, changes would you make in the organization structure and/or the operating system of the Slade Plating Department?  The Slade Company?