Wk 4 discussion [no word count requirement, i expect quality work
Review the “Chapter Eleven Case: Zappos Is Passionate for Customers” at the end of Ch. 11 of Business Driven Technology. Discuss whether you are for or against the following statement in the electronic age: Customer relationships are more important than ever, and Zappos provides the new benchmark that all corporations should follow. Select a side in the argument and justify your answer. Also, discuss the […]